Privacy
VettConsult privacy policy
Learn how VettConsult handles personal data, clinical information, account data, and service-related communications.
Data protection for veterinary professionals
VettConsult is committed to protecting the privacy and security of all user data. This privacy policy describes how we collect, use, store, and share information when you use our veterinary AI platform. We collect account information including name, email address, professional credentials, and clinic affiliation during registration. Clinical data such as SOAP notes, patient records, consultation histories, and uploaded documents are processed solely to provide platform features and are never used to train AI models without explicit consent. We implement industry-standard security measures including AES-256 encryption at rest, TLS 1.3 encryption in transit, role-based access controls, and regular third-party security audits. VettConsult complies with applicable data protection regulations including GDPR for European users and maintains HIPAA-aligned practices for handling health-adjacent information. You have the right to access, export, correct, or delete your personal data at any time through your account settings or by contacting our support team. We do not sell personal information to third parties. Analytics data is anonymized and aggregated to improve platform performance. Cookies and local storage are used for authentication, preferences, and session management. For questions about this policy or to exercise your data rights, contact our privacy team at the address provided on this page.